Privacy Policy

Effective Date: January 1, 2027

Welcome to Zynvo. This Privacy Policy explains how we collect, use, store, protect, and manage information when you use our mobile application and related services.

By using Zynvo, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the application, we may collect the following information:

• Display name
• Email address
• Google account identifier
• Profile photo, if you choose to upload one
• Age
• Gender
• Matching preferences
• Device information
• Push notification token
• IP address and technical information
• Information related to reports, blocks, and favorites
• Chat-related media uploaded through the application

2. Google Sign-In

Zynvo uses Google Sign-In for account authentication.

When you sign in with Google, we may receive basic account information provided by Google, such as your email address, account identifier, and name or profile information made available through the authentication process.

We use this information to create and authenticate your Zynvo account.

3. Anonymous Profiles

Zynvo is designed around anonymous social interaction.

Your display name does not have to be your real name. You may choose a nickname or other display name.

Profile photos are optional. You can use the application without uploading a profile photo.

Age and gender are used for user discovery and matching. Users should not provide false or inappropriate information that violates the application's rules.

4. Profile Information

Your profile information may be displayed to other users according to the functionality of the application.

Information such as your display name, age, gender, and profile photo may be used to help other users discover and connect with you.

Do not include sensitive personal information in your public profile.

5. Chat Messages

Zynvo allows users to communicate with each other through chat functionality.

Text messages are handled through the application's chat infrastructure and may be processed by the services used to provide the messaging experience.

Chat-related information may be retained to provide chat history, moderation, reporting, blocking, and other application functionality.

6. Images and Voice Messages

Users may share images and voice messages through chat.

Media uploaded through the application may be stored on our servers or third-party infrastructure used to provide the service.

Media may be associated with the relevant chat room and user accounts for the purpose of providing chat functionality.

7. Favorites

Users may add other users to their favorites.

Favorite information is used to provide the favorites functionality and improve the user's experience.

8. Blocking

Users can block other users.

When a user is blocked, the application may prevent further interaction between the users according to the platform's functionality.

Blocking information may be stored to enforce the block and protect users from unwanted interactions.

9. Reports and Moderation

Users can report other users or inappropriate activity.

Reports may be stored and reviewed by authorized administrators or moderators for safety and moderation purposes.

We may take appropriate action against accounts that violate our rules or applicable laws.

10. Device and Technical Information

We may collect certain technical information required to operate, secure, and improve the application.

• Device type
• Operating system information
• Application version
• IP address
• Push notification token
• Technical logs

11. Push Notifications

Zynvo may use Firebase Cloud Messaging or similar services to deliver push notifications.

A device notification token may be stored so that notifications can be delivered to your device.

12. How We Use Information

Information collected through the application may be used for the following purposes:

• Creating and managing user accounts
• Authenticating users
• Providing user discovery and matching
• Providing chat functionality
• Storing chat-related media
• Providing favorites and blocking functionality
• Processing reports
• Preventing abuse and misuse
• Maintaining platform security
• Sending relevant notifications
• Improving application performance
• Complying with legal requirements

13. Data Sharing

We do not sell your personal information.

Information may be shared with service providers when necessary to operate the application, such as authentication, notification, hosting, storage, and infrastructure providers.

Information may also be disclosed when required by law, legal process, or to protect the rights, safety, and security of users or the platform.

14. Third-Party Services

The application may use third-party services to provide certain functionality.

• Google Sign-In
• Google Play Services
• Firebase services
• Firebase Cloud Messaging
• Cloud or server infrastructure providers
• Media storage services

These services may process information according to their own privacy policies and terms.

15. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee complete security of information.

16. Data Retention

We retain information only for as long as reasonably necessary to provide the application's functionality, maintain security, resolve disputes, enforce policies, and comply with legal obligations.

17. Account Deletion

You can request deletion of your Zynvo account through the account deletion functionality provided by the application.

When an account is deleted, associated personal information may be deleted or anonymized, subject to technical limitations and legal or security requirements.

Certain information may be retained when necessary for fraud prevention, security, legal compliance, dispute resolution, or enforcement of our policies.

18. Children's Privacy

Zynvo is intended for users who are 18 years of age or older.

We do not knowingly permit children under 18 to use the service.

19. User Responsibility

Users are responsible for the information they choose to share with other users.

Because Zynvo is an anonymous social chat platform, users should avoid sharing sensitive information such as passwords, financial information, home addresses, or other private information with strangers.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be published on this page with a revised effective date.

21. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.

Zynvo
Email: support@zynvo.chat